Vet Products Direct

General 8

• What payment options do you offer?
• What currency am I shopping in?
• Can I order prescription products from you?
• Do you price match?
• I was looking for Love My Pet, why was I directed to VetProductsDirect?

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VIP Club 8

• What’s the VIP Club?
• Can I use my subscription to buy for my friends?
• What about promotion codes, reward points and gifts with purchase?
• Can I get a refund if I change my mind?
• How much does it cost to join?

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Shipping 12

• Covid 19 Shipping Advice
• What are your shipping charges?
• I want to order a vaccine - what do I need to know?
• How long will my order take to arrive?
• What about customs and duties?

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Your Order 6

• How long will it take my order to arrive?
• How do I pay by direct deposit?
• How do I change or cancel an order?
• Can I collect my order?
• What about damaged or non-delivered orders?

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Checkout 3

• I have a coupon code, how do I use it?
• I have tried entering a coupon code and it did not work, what should I do?
• I have a gift card, how do I use it?

Contact Us 1

• Contact Us

Rewards Points 2

• VPD Rewards Points
• Rewards Points Terms and Conditions

Legal and Terms of Service 2

• General Terms and Conditions of Use of This Website
• Privacy Policy