Shipping
In Australia, most orders incur a $7.95 shipping charge which covers packing and handling and fully tracked postage. f you want express shipping, order...
Fri, 23 Apr, 2021 at 5:50 PM
IF you wish to order a vaccine, please contact our customer service team on 1300 VETPRO (1300 838776)
Fri, 2 Jul, 2021 at 4:16 PM
A recent analysis of our orders shows that within Australia the average time from order to delivery is 5.6 business days with 55% of orders arriving in 5 bu...
Mon, 15 Nov, 2021 at 5:26 PM
It is your responsibility to ensure that your use of this website and the purchase of any products from us complies with the law where you are. We make no re...
Thu, 4 Feb, 2021 at 10:14 AM
Vet Products Direct ships all goods using Australia Post trackable eparcel. Goods are shipped as quickly as possible following the placement of an order, in...
Thu, 4 Feb, 2021 at 10:16 AM
We at VPD understand that from time to time customers need to return product they have ordered, for a variety of reasons. If you’ve simply changed your mi...
Thu, 4 Feb, 2021 at 10:19 AM
In Australia, under Australia Post rules you are deemed to agree to “Safe Drop” unless you notify Australia Post that you don’t agree. Please also ensure ...
Thu, 4 Feb, 2021 at 10:32 AM
In order to ensure we can give you the best possible prices, in some cases we will ship an order in two or more parcels, sometimes from different locations ...
Wed, 24 Feb, 2021 at 12:53 PM
In order to give delivery instructions such as "leave at side gate" you need to create or log in to your Australia Post - My Post Account and set ...
Thu, 4 Feb, 2021 at 10:40 AM
Unfortunately due to the impact of Covid 19 on the global supply chain and the serious restrictions and price increases imposed by delivery services, as we...
Mon, 1 Nov, 2021 at 2:44 PM