If your order arrives damaged or you have some other concern covered by the consumer guarantees under the Australian Consumer Law, please contact us as soon as possible so we can arrange a refund, repair or replacement.
If for any other reason you are not happy with any products you order when you receive them (e.g. you don't like the colour, it's the wrong size, you ordered the wrong product), send us an email and tell us why and then just return it (unopened in the original packaging) within 90 days of purchase for a replacement or refund. (excluding stock marked as "clearance" - clearance stock cannot be returned or replaced except as provided by the Australian Consumer Law).